News Releases - Current Year
| 2013 | Title | |
| May 29, 2013 | Indecomm Global Services Receives High Scores by International
Association of Outsourcing Professionals Indecomm Among Best Global Outsourcing Companies
Edison, NJ (May 29, 2013)-Indecomm Global Services, a leading business process outsourcing company, announces that it has been ranked 53rd among a list of top global 100 companies in the Leaders category for The 2013 Global Outsourcing 100® by the International Association of Outsourcing Professionals (IAOP). Indecomm was honored in the categories of Education, Technology (Hardware & Software), Corporate Services, and Transaction Processing Services. It was also honored as a Best 10 Leader in Southeast Asia and a Best 20 Company in India. "Indecomm was the best among its peer group of mid-sized companies," said Naresh Ponnapa, CEO, Indecomm Global Services. "This is important because our clients often do not want to outsource to the largest companies in the industry because they may not provide them with personalized solutions." Indecomm's rankings have followed a continuous upward trend. This is the sixth year in which IAOP has recognized Indecomm with distinction among outsourcing professionals worldwide. Indecomm was initially part of a list of 25 companies categorized as Rising Stars by IAOP and featured in Fortune Magazine in 2007. Thereafter, Indecomm was included in various sublists and this year it received a 2013 Global Outsourcing 100® ranking of 53. "The IAOP ranking reflects the value our business partners realize from the daily efforts of our senior team and employees utilizing their strong domain knowledge and experience," said Ponnapa. "Without them, we would have never achieved this status and continuous improvement in ranking. Our commitment to excellence is reflected in these honors." "As applicants continually raise the bar and as the outsourcing industry continues to grow and mature in many markets, competition is tougher," said IAOP Managing Director of Thought Leadership, Jag Dalal. "Being named to The Global Outsourcing 100® and The World's Best Outsourcing Advisors is a great achievement, particularly given the strong competition, and we are proud to recognize Indecomm Global Services for their excellence." The complete list of IAOP rankings, including Indecomm's, was published in a special advertising feature produced by IAOP in conjunction with Fortune Custom Content in the May 20, 2013 Fortune 500 issue of Fortune® magazine. About Indecomm Global Services Indecomm's title and settlement services platform-based solutions include title search and typing through iTitleHubT, post-closing through Dynamic Doc HubT, eRecording through InteleDoc DirectT and mail away recording supported by our recording website. Indecomm-Mortgage U is a close collaboration between Indecomm's mortgage lending solutions and Indecomm's learning solutions. The Indecomm-Mortgage U Health Check enables companies to ensure compliance with current regulations and anticipate the impact of new ones. Indecomm Technology is an acknowledged leader in the collaborative product engineering space having a distinguished track record of working with over 100 independent software vendors and next-generation technology firms. Indecomm Technology's suite of outsourced research and development services span the complete product development life cycle, providing niche technology services around mobile, SaaS/cloud, big data, and test automation. Indecomm's AutomationNG is a futuristic and innovative automation testing tool that allows the definition of automation scripts using high level natural language. Indecomm has successfully executed engagements using its unique Extended Delivery Center framework. With over 4,000 associates worldwide, Indecomm services its customers from global delivery centers and offices in the United States, Singapore, Malaysia, the United Kingdom, and India. For more information, visit www.indecomm.net Indecomm is funded by leading global venture capital funds, including WestBridge Capital Partners, Tiger Global Management Private Equity, and the International Finance Corporation, a member of the World Bank Group. About IAOP About The Global Outsourcing 100 The International Association of Outsourcing Professionals® (IAOP®) is in its seventh year of compiling its annual ranking of the world's best outsourcing service providers and advisors - The Global Outsourcing 100®. As part of The Global Outsourcing 100, IAOP also introduced a new list in 2009, The World's Best Outsourcing Advisors.
The Global Outsourcing 100 and its sub-lists are essential references for companies seeking new
and expanded relationships with the best companies in the industry. The lists include companies
from around the world that provide the full spectrum of outsourcing services - not just
information technology and business process outsourcing, but also facility services, real estate
and capital asset management, manufacturing and logistics. They include not only today's
leaders, but tomorrow's rising stars. Contact: 
|
|
| May 20, 2013 | Indecomm Global Services Acquires Mortgage U
Firm Enhances Mortgage Compliance Training and Content
Edison, NJ (May 20, 2013)—Indecomm Global Services, a leader in business process outsourcing and learning solutions, has acquiredthe assets of Mortgage U, Inc., a recognized leader in mortgage training. The acquisition will allow Indecomm to expand its learning and mortgage training offerings as well as its total compliance support and consulting. Indecomm’s new mortgage learning services will be branded as Indecomm-Mortgage U. "The acquisition of Mortgage U completes a process begun over two years ago when Indecomm and Mortgage U signed an alliance agreement," said Rajan Nair, President, Financial Services, Indecomm Global Services. “Mortgage U and Indecomm share a common philosophy and dedication to clients across a wide spectrum. It is a virtuous cycle of technology and content, which will enhance Indecomm’s ability to serve our clients." "Joining Indecomm is an exciting opportunity for all of us at Mortgage U. The acquisition will allow us to provide better economies of scale in serving our clients," said Alice Alvey, President and Co-Founder, Mortgage U. "In addition, combining Mortgage U’s and Indecomm’s deep regulatory knowledge and systems offer great synergies for everyone involved." This acquisition comes at a propitious time in the industry as the surge of new regulations is redefining the mortgage business. Indecomm’s partnership with its clients will be enriched by the products and services that Mortgage U brings to Indecomm. This includes the Mortgage U Health Check, which enables companies to measure and monitor their policies and procedures, and its state-of-the-art policy and procedure manuals, whichhave become industry standards. Combining Indecomm’s proprietary Yellow Platter Learning Management System and Mortgage U’s extensive training contentwill provide lenders and servicers with an easily accessible source of off-the-shelf content and assessments. These courses cover all the functions within the origination channel of a lender: processing, underwriting, closing, and post-closing audits. In addition, several off-the-shelf training courses covering key areas in servicing will be provided as part of the solution suite. "Wellintegrated training programs can help a client avoid feeling like they are compliance companies that try to close loans once in a while," observed Alvey. "With Indecomm-Mortgage U, all the elements are integrated together for our clients. We willbe in a position to provide compliance training to ourclients, guiding them on operational implementation and effective customer service. Partnering with Indecomm will help ourclients become compliant with new regulations while they improve their bottom line." About Indecomm Global Services Indecomm’s title and settlement services platform-based solutions include title search and typing through iTitleHub™, post-closing through Dynamic Doc Hub™, eRecording through InteleDoc Direct™ and mail away recording supported by our recording website. Indecomm’s mortgage lending solutions are closely integrated with Indecomm’s learning solutions. With over 4,000 associates worldwide, Indecomm services its clients from global delivery centers and offices in the United States, Singapore, Malaysia, Thailand, the United Kingdom, and India. For more information, visit www.indecomm.net Indecomm is funded by leading global venture capital funds, including WestBridge Capital Partners, Tiger Global Management Private Equity, and the International Finance Corporation, a member of the World Bank Group. About Mortgage U, Inc. MU also supports lenders in maintaining compliance with federal regulations and FHA and VA policies through our Health Check compliance reviews, nationally recognized FHA and VA Practical Guides, as well as our policy and procedure manuals. Our clients receive policy and procedures manuals customized to their way of operating and adapted to formats useful to them. For more information visit www.mortgage-u.com Contact:
|
|
| March 25, 2013 | Indecomm Global Services Grows State License Approvals
Company Adds California and Maryland Authorizations to its Roster Edison, NJ (March 25, 2013)—Indecomm Global Services, a leading business process outsourcing company, is expanding the number of states in which it is licensed. Being licensed ensures that Indecomm’s lender support services meet all regulatory requirements. The company’s licensing efforts represent a major investment and commitment by Indecomm in the continued expansion of its mortgage service offerings. With the passage of the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act), licensing requirements became standardized for all mortgage companies that originate, broker, service, or fund loans. The S.A.F.E. Act requires residential mortgage loan originators to be registered with the Nationwide Mortgage Licensing System and Registry (NMLS). The NMLS is used by many state-licensed, non-depository mortgage companies, banks and credit union institutions as well as individuals to manage their state or federal registrations. The rules can be complex and each state can have its own unique requirements. While Indecomm does not originate, broker, service, or fund loans, the company does provide mortgage companies with processing, underwriting, and origination support. Thus, it is required to meet the rules of each state in which it conducts business or be exempted from the requirements. “Getting licensed is about developing the human capital in our firm so that we can better serve our customers,” said Rajan Nair, President, Financial Services Division, Indecomm Global Services. “The mortgage industry is more complicated than it was in the past and the licenses are harder to get. There are many nuances associated with the process of securing a license and we consider our prolific number of licenses and exemptions to be a distinct competitive advantage. Securing a license for a state is merely the first step. The process is ongoing. The license has to be maintained and renewed annually which is often an extensive process.” One major complexity behind the licensing process is how states view business activities that are outside originating, brokering, servicing, or funding loans as is the case with Indecomm’s business model. Some states may determine that Indecomm qualifies for an exempt business model registration. Others may require Indecomm to be licensed as a mortgage lender or a broker due to the activities of its processors and underwriters. Indecomm is now helping its individual processors and underwriters become licensed in states that require it. Currently Indecomm holds licenses in 32 states under the S.A.F.E. Act and active efforts are in place to get the number of licenses or exemptions to 45 by the end of 2013. For more information, visit the NMLS Consumer Access website at http://www.nmlsconsumeraccess.org and enter Indecomm Holdings in the search field. About Indecomm Global Services Indecomm’s title and settlement services platform-based solutions include title search and typing through iTitleHub™, post-closing through Dynamic Doc Hub™, eRecording through InteleDoc Direct™ and mail away recording supported by our recording website. Indecomm Mortgage Mentor (iMM) is a close collaboration between Indecomm’s mortgage lending solutions’ deep mortgage expertise and Indecomm’s learning solutions. With nearly 4,000 associates worldwide, Indecomm services its customers from global delivery centers and offices in the United States, Singapore, Malaysia, Thailand, the United Kingdom, and India. For more information, visit www.indecomm.net Indecomm is funded by leading global venture capital funds, including WestBridge Capital Partners, Tiger Global Management Private Equity, and the International Finance Corporation, a member of the World Bank Group. Contact:
|
|
| March 21, 2013 | Indecomm Global Services Launches New Foreclosure Assignment Services Solutions
End-to-end Solution Streamlines Processe s for Assignments in Foreclosure St. Paul, MN (March 21, 2013)—Indecomm Global Services, a leading business process outsourcing company, is launching a new Foreclosure Assignment Services Solution. This new end-to-end solution encompasses the creation,execution, recording, and tracking of foreclosure assignments as well as the verification of the title on the property. The solution enables lenders and servicers to adhere to timelines contained in the new Consumer Financial Protection Bureau (CFPB) guidelines for foreclosures. These CFPB guidelines, announced on January 17, 2013, reinforce the requirements put in place by the Federal Housing Finance Agency (FHFA) in September of 2011 on all GSE loans going into default. "The CFPB fundamentally altered the lender/borrower relationship and created a new set of rigid rules for lenders to follow," said Pat Taylor, Vice President, Servicing Solutions Group, Indecomm Global Services. As of October 1, 2011, servicers were required to refer the loans for foreclosure by the 120th day of delinquency as long as any applicable notice and waiting period under state law was met and all loan modification options had been exhausted. "Weak controls and difficult decisions by servicers including robo-signing of mortgage documents have created a heightened awareness of the importance of proper documentation,” said LathaParameswaran, Vice President, Document Management Group, Indecomm Global Services. “Our new Foreclosure Assignment Services Solution provides lenders and servicers with a way to manage an increasingly critical process. It allows them to follow required foreclosure timelines while adjusting to a fluctuating volume. Having the right controls in place, especially those related to signers and notaries, is a significant business advantage for lenders and servicers in this highly regulated mortgage environment." Indecomm has a long record in assignments and recording. It records over a million documents annually across 3,600 jurisdictions and has prepared over a half a million assignments to date working with the top lenders and servicers. Indecomm utilizes MERS-certified officers to support in-house execution for MERS loans. Signers are part of the internal corporate resolution and are trained to perform signing and notarial services. Indecomm provides remote print capability for non-MERS loans, executed by the lender or servicer. Indecomm also adheres to notary best practices and guidelines as well as offering continuous training for its officers and notaries. The assignment solution workflow begins with the loan referral file and continues to the assignment creation and recording stage. The title search functions are performed by licensed providers who are Indecomm partners in the process. Indecomm creates the assignment and performs rigorous quality control. Finally it executes, records, and returns the document to the servicer with 97% accuracy. "Indecomm provides rapid scalability and applies a real time database of county rules and fees as well as reports for customers for mortgage recording," Parameswaran said. "With this new solution we offer our customers tracking and reporting of foreclosure documents." Indecomm’s proprietary platform InteleDoc Direct™ allows the submission and retrieval of documents to counties that offer eRecording. Indecomm’s recording website enables users to track, perform error management, and access reports for documents being recorded. Indecomm’s technology-driven platforms offer a real-time view into the critical stages of mortgage processing. About Indecomm Global Services Indecomm’s title and settlement services platform-based solutions include title search and typing through iTitleHub™, post-closing through Dynamic Doc Hub™, eRecording through InteleDoc Direct™, and mail away recording supported by our recording website. Indecomm Mortgage Mentor (iMM) is a close collaboration between Indecomm’s mortgage lending solutions’ deep mortgage expertise and Indecomm’s learning solutions. With nearly 4,000 associates worldwide, Indecomm services its customers from global delivery centers and offices in the United States, Singapore, Malaysia, Thailand, the United Kingdom, and India. For more information, visit www.indecomm.net Indecomm is funded by leading global venture capital funds, including WestBridge Capital Partners, Tiger Global Management Private Equity, and the International Finance Corporation, a member of the World Bank Group. Contact:
|
|
| March 4, 2013 | Indecomm Global Services Appoints Michael Frotten, Director of Business Development
Sixteen-Year Veteran of Sales Management to Augment Indecomm's Focus on Outsourcing Solutions for Mortgage Lenders Iselin, NJ (March 4, 2013)—Indecomm Global Services, a leading business process outsourcing company, announced that Michael Frotten has been named Director of Business Development, Lending Solutions Group. In this role, Michael will focus on mid-tier lenders, community banks, and credit unions to tap into Indecomm's platform-driven mortgage outsourcing solutions. "Michael is an important addition to Indecomm's sales team," said Rajan Nair, President, Financial Services Division, Indecomm Global Services. "As a seasoned mortgage professional with an extensive history of working with lenders in the mortgage industry, he will help our clients leverage Indecomm's deep domain expertise and end-to-end fulfillment solutions to maximize their profits in this rapidly changing regulatory environment. Michael shows our commitment to bringing the best people and solutions to our clients." Prior to joining Indecomm, Michael served as President of Vidverify, a next generation video communications platform designed to help consumers understand complex financial transactions. In this role, he oversaw product development, marketing, sales, and business development strategies. Before that, Michael held positions in senior sales management at AmeriSave Mortgage Corporation and CitiMortgage Inc. Michael also spent 15 years at ABN AMRO/InterFirst in roles including National Sales Manager and Head of Business Development. Michael holds a BS in Business Management from the University of Phoenix, Orlando, Florida. He is an Accredited Mortgage Professional with the Mortgage Bankers Association. About Indecomm Global Services Indecomm's title and settlement services platform-based solutions include title search and typing through iTitleHub™, post-closing through Dynamic Doc Hub™, eRecording through InteleDoc Direct™ and mail away recording supported by our recording website. Indecomm Mortgage Mentor (iMM) is a close collaboration between Indecomm's mortgage lending solutions' deep mortgage expertise and Indecomm's learning solutions. With nearly 4,000 associates worldwide, Indecomm services its customers from global delivery centers and offices in the United States, Singapore, Malaysia, Thailand, the United Kingdom, and India. For more information, visit www.indecomm.net Indecomm is funded by leading global venture capital funds, including WestBridge Capital Partners, Tiger Global Management Private Equity, and the International Finance Corporation, a member of the World Bank Group. Contact:
|
|
"Indecomm's service has been top notch and they are extremely dedicated to our account."
