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	Mortgage Services Overview | Services| Technology Platforms | Delivery Model | Case Studies | Expert Speak "Very impressed with the quality of the work.” Leading services provider for the US Mortgage industry Technology Platforms >> eTitle Express | InteleDoc Plus©
	Indecomm’s eTitle Express platform is a sophisticated centralized workflow solution. eTitle Express addresses the processing needs of the title industry comprehensively. The key services offered include: Electronic abstraction Document preparation Remittance processing Data entry services Image hosting and database analytics Online production monitoring Through the integrated abstraction capability, key data elements are captured from public record websites for validating or abstracting property related information. This information is available from online title plants and tax assessor websites for a growing number of states and counties nationwide. It also allows for comparing order information with abstracted data. Key features of eTitle Express include: Robust transaction processing platform Workflow based process control Centralized order processing and delivery platform Sophisticated exception management Web based abstraction capabilities Dual pass, OCR intensive document preparation Built in quality processes Production status monitoring eTitle Express also offers title abstraction services and document preparation services. Key features of title abstraction services include: Value added service delivery Orders received through multiple modes of electronic exchange Order information, data entry screen and relevant property databases populated in the same screen Interface incorporated with comments boxes for the operator to place reasons for rejections/exception Order processing engine that maintains performance and productivity criteria Multiple checks and balances to ensure accuracy of search Key features of document preparation services include: Capability to receive orders from multiple formats including fax images, XML input or FTP Multiple operators for processing each order and final outputs are matched for accuracy Integrated OCR capability replaces second manual entry when image quality is superior Quality control group analyzes each processed transaction for exceptions Operator productivity and performance data are captured and used for training and evaluation With property, tax, flood and credit related information increasingly available online, the potential of eTitle express is huge. Our platform augments the value delivered from an offshore strategy. Document preparation teams can extract the data from the relevant images and prepare reports such as Schedule A’s and title commitment reports. The key value-add provided by eTitle Express is the E-Dashboard. E-Dashboard is a web based service that provides comprehensive process monitoring for clients. The e-Dashboard fosters a collaborative environment between the production floor and the customer by providing an interface between the customer’s enterprise and its back-office delivery team. The E-Dashboard also provides clients with performance reports including real-time production status updates. The E-Dashboard incorporates interactive feedback mechanisms; it also enables agent training through template library and help information. Information such as the changes in regulations, and the manner in which counties and states require information, is updated on the E-Dashboard and training on the same can be provided online by the customer personnel. eTitle Express also ensures a high degree of accuracy in process execution. The dual entry process and the Four Eye principle incorporated in the solution ensure high degree of process accuracy. Whenever two entries of the same order do not match, an exception flag is automatically raised and the issue is routed to the quality control groups. The production floor is always kept informed; alerting mechanisms warn of potential bottlenecks. Trends relevant to various batches and order types are also made available for monitoring. Indecomm Global Services acquires US Recordings - a pioneer in electronic technology for the mortgage recording industry. Mortgage Dynamics Inc. Indecomm leverages MDI's domain expertise and consulting acumen. eTitle Express A sophisticated centralized workflow solution for the Title Insurance Industry
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