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IT Services

Business Process Services and technology are closely related. They no longer function independently of each other. Customers have realized the vast potential that technology enabled business process management holds for their businesses. From a service provider’s perspective, it is critical to have the necessary technology competence to deliver transformational benefits to its customers. Many service providers, however, lack this capability and continue to deliver mere cost savings. As an integrated service provider, with competencies in handling business processes as well as the allied IT demands, Indecomm delivers superior business results for its clients.

Technology has always been Indecomm’s key differentiator. By using sophisticated technology enabled service delivery platforms, we have brought about measurable gains to our clients’ businesses. Our IT competencies are broad, ranging from technology consulting and work flow technologies, to application development, maintenance, enterprise solutions and managed services.

Indecomm also provides productized solutions for its clients in its key verticals. Our solutions encapsulate the domain expertise in these verticals, with the technology expertise in relevant BPM and workflow technologies. Indecomm’s technology solutions have won acclaim for resulting in significant improvements in operational efficiencies, and find their application across some of the world’s largest corporations.

The broad skill sets of the company across technology platforms, coupled with deep domain expertise in the focus verticals, enables Indecomm to develop technology solutions aligned to the client’s business priorities. An added advantage of partnering with Indecomm is the integrated nature of our offerings. Our clients are relieved of the hassles of dealing with multiple vendors, as we are capable of servicing their Business Process Services as well as related IT needs.

Key to the efficacy of Indecomm’s IT capabilities is its hybrid delivery model. Indecomm’s delivery teams comprise of on-site domain experts who are complemented by its team of solution experts and technology specialists at its offshore facilities. The on-site domain specialists understand the needs, and conceptualize innovative technology solutions that meet the needs of clients. The offshore execution team then works on developing the solution. This collaborative work environment, that includes onsite and offshore resources, enable significant cost efficiencies associated with software development.

Indecomm's Technology Platforms for redefining Process Excellence

Pay Loc Pro - A leading edge Lock Box solution for Cash Management

A state of the art automated workflow platform for Forms Processing

CQRS - A sophisticated CRM solution for Non-voice Customer Communication Management

eTitleExpress- A  centralized workflow solution for the Title Insurance Industry

CLEX - A workflow platform for revenue cycle automation and other healthcare management services

 

 

"Indecomm's service has been top notch and they are extremely dedicated to our account"

EVP, Production and Process Improvement, Leading services provider for the US Mortgage industry

 

 

 

 

 

 

 

For more information on our suite of services, contact us at marketing@indecommglobal.com

 

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