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	Document Management Overview | Services | Delivery Model| Case Studies “Very thorough in the analysis and the process of fixing issues. They tend to fix problems rather than address the symptoms." CEO-Healthcare industry, Services provider Services >> Forms Processing | Digitization | Coding / Posting and Mailroom
	Financial Services Efficiently managing document intensive business processes is a key challenge for companies worldwide. Often, inability of an organization to manage the vast transaction volumes that are characteristic of its business, hampers business efficiency. This is especially true for industries such as banking, where the ability to manage these document intensive business processes efficiently is a key differentiator and a source of competitive advantage. Indecomm’s document management solution comprises a streamlined automated workflow platform that handles large transaction volumes accurately advanced digital imaging and ICR/OCR engine an automated image based workflow system that can handle multiple forms with minimal manual intervention in-built business rules and validations to process the captured data in-built QC control functionalities that ensure a high degree of accuracy Client benefits High degree of flexibility Easy setup and roll out for production of new forms in less than 24 hours Automated work flow ensures allocation, distribution and load balancing of the processes, ensuring increased efficiencies in process execution Exception handling module helps in routing of escalations Comprehensive reporting capability that manages a wide range of reports, including productivity status monitor Healthcare Outsourcing of administrative tasks has become the preferred choice for most healthcare organizations. As organizations explore further ways to lower costs, and TPAs look for ways to run their business more efficiently, partnering with an offshore-based service provider offers interesting possibilities. Indecomm provides premium processing and dental claims processing services for payors, claims preparation and denied claims processing for TPA and clearing houses, and records digitization for providers in the healthcare domain. Some of the key advantages of Indecomm services for providers, TPA and clearing houses include: decrease in medical billing costs (by 40%) an integrated common architecture platform for coding and receivables management high impact analytics for more efficient recovery and follow-up services cost-effective solution to follow-up low value denied or underpaid claims with proven offshore collections services real time access to status and reports cost effective offshore resources for large or complex cases and for exception handling increased control over process across multiple locations Some of the key advantages of Indecomm services for payors include: Transaction Processing time down by 33 % Reduced backlog – cleared in 3/4th of the committed time Quality level over 99.5% Human Resource Management The HR function within an organization needs high volume and complex transaction processing. Consequently, the HR division has sought external assistance to carry out its function for decades. This has enabled internal HR resources to focus on strategic issues while outsourcing their non-core HR functions. Employee benefits administration is one of the most outsourced HR functions since it is complex, tedious and effort-intensive. Increasing costs and pressures of legislative compliance have made scaling up a challenge for Third Party Administrators (TPA) as well. In this context, TPAs can improve efficiencies and strengthen their business model by partnering with an offshore player. Indecomm Global Services helps TPAs improve their benefits administration service robustness. By creating powerful technology platforms that embed deep domain knowledge, we have improved the efficiency and accuracy of our clients’ processes. Some of the key advantages of Indecomm’s HR outsourcing services include: significant cost decrease of up to 50% owing to economies of scale and lower capital investment lowered claims settlement cycle and improved accuracy claims settlement increased scalability enhanced process expertise and best practices For more information on our suite of services, contact us at marketing@indecommglobal.com CC4- A state of the art automated workflow platform for forms processing Claims Express- A sophisticated workflow platform for revenue cycle automation
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